Terms of Service

Last updated: 2026

1. Introduction

Welcome to aiskillpath. These Terms of Service govern your use of our structured AI learning tracks for professionals and teams, including online sessions, digital materials and physical items offered through our platform.

2. Scope of Services

2.1 Professional and Team Services

Our tailored learning tracks provide live or recorded guided workshops, mentoring and interactive projects for professionals and teams seeking to enhance their AI skills.

2.2 Digital Products

Digital products include downloadable guides, video courses and templates designed to support AI skill development.

2.3 Physical Goods

Physical goods comprise any hardware kits, printed materials or merchandise sold through aiskillpath.

3. Registration and Access

To access services and products, you must register and provide accurate contact details. You agree to maintain the confidentiality of your access credentials.

4. Refund Policy

4.1 Services

If you are not satisfied with a service, you may request a refund within 7 days of the first session date. To qualify, you must provide a description of the issue. Refunds for services are issued via the original payment channel within 10 business days. Alternatively, with at least 48 hours notice before a scheduled session, you may request to reschedule at no extra cost. Customized or one-on-one mentoring sessions that have already taken place are not eligible for refunds, as preparation work is completed in advance.

4.2 Digital Products

Due to instant access to digital products, we do not offer refunds once the download link has been accessed. If you encounter technical issues or receive a corrupted file, please contact us within 14 days for a replacement. All replacement requests are processed within 5 business days.

4.3 Physical Goods

You may return unused physical goods within 30 days of receipt. Returned items must be in their original condition and packaging. To initiate a return, contact us for a return authorization. Once we receive and inspect the items, we will issue a refund via the original payment channel within 7 business days. You are responsible for return shipping costs unless the return is due to our error.

5. Payment

Payments are processed securely through third-party providers. You agree to pay all fees associated with the selected services and products at the time of registration or purchase.

6. Changes and Rescheduling

For service sessions, you may reschedule with at least 48 hours notice. We will make reasonable efforts to accommodate requested date changes based on availability.

7. Contact Information

Bahnhofstrasse 35, 8001 Zurich, Switzerland

Phone: +41762521994

Business ID: CHE-213.219.403

For any inquiries, please use our contact form.

8. Updates to Terms

We may modify these Terms of Service at any time. Changes will be posted on our website, and continued use of services or products after updates constitutes acceptance of the revised terms.